Sample Management and HR Consultant Resume
OBJECTIVE
Serve as a lead expert resource for strategic business initiatives,
workforce development and analytics, human resource management,
workplace best practices, organizational enhancement, project
management, performance measurement, government relations,
communications and other organizational consulting functions.
RELOCATE
DC FL GA IN LA TX
DEAN A. BLACK, SPHR, CPC, CAPM
MANAGEMENT and HUMAN RESOURCES PROFESSIONAL
STRATEGIC BUSINESS PARTNER
SENIOR PROJECT MANAGER
CAREER OBJECTIVE
Serve as a lead expert resource for strategic business initiatives,
workforce development and analytics, human resource management,
workplace best practices, organizational enhancement, project
management, performance measurement, government relations,
communications and other organizational consulting functions.
FIELDS OF EXPERTISE,
Growth Strategy Initiatives, Project/Program Management, Human
Resources Management, Workforce Transformation, Budgeting - Financial
Reporting, Compensation and Benefits, Operations Management, Management
Development, Talent Management - Recruiting, Marketing and Development,
Turnaround Leadership, Business Analysis - Auditing,
Administration/Support Services, Progressive Management Practices,
Community/Public Relations, Strategic Partnership Development, Senior
Level Management and Leadership, Urban/Multicultural Programs,
Statistical Process Control, Continual Improvement Processes,
Benchmarking, Activity Based Costing.
PROFESSIONAL EXPERIENCE
JustAskHR - Management and Human Resource Consulting
September 1996-Present
President and Managing Consultant: Serve as the chief executive officer
of the company and responsible for the operation and administration of
the firm. To provide leadership for the company's strategic direction
and market penetration and play a key role in new product development,
client relationships, and profitable corporate revenue growth.
Responsible for creating and driving a winning corporate culture while
building an outstanding senior executive team. Manage all corporate
operations/functional roles/budgets as well as lead all future rounds
of business development. Approve, execute, and administer all client
contracts. Serve as Senior Consultant on all client assignments.
Interface with clients. Lead teams in giving shape to extensive
analyses of cutting-edge strategic issues. A sampling of client
assignments are listed below:
USFILTER OPERATING SERVICES, INC. - VEOLIA WATER (VIVENDI) May 2000 - Present
Senior Management Consultant: Executive level involvement in the
development and coordination of long-range strategies to achieve
business growth and enhanced profitability in urban municipal markets.
Project management for the development of Strategic Business Plans,
coordinating activities of multiple departments utilizing project
management techniques with full supervision of costs, methods and
processes. Responsible for a $1.1 million dollar annual budget and
leadership of project teams in excess of fifty professionals.
Generated of over $1 billion dollars of backlog contracts. Guaranteed
clients at least 30% reduction in operating costs. Enhanced positioning
of Business Development strategies. Designed human resource transition,
transformation and deployment strategies. Implemented performance
monitoring. Established community, minority attainment and economic
development programs.
Human Resource Consultant: Led HR efforts in mergers, acquisitions and
contact operations. Successfully managed the integration of a 50%
increase in staff. Improved profit utilizing progressive management
techniques, metric measurements and aggressive cost modeling. Developed
and implemented workforce re-engineering programs. Dramatically
increased employee satisfaction. Reduced turnover. Implemented
strategies to achieve 'Employer of Choice' status. Designed and
delivered public education programs.
UNITED WATER SERVICES, INC. - SUEZ INTERNATIONAL February 1994- May 2000
Senior Management Advisor - Human Resource Consultant - Business Development Strategist: (September 1996 - May 2000)
Team Leader in the five largest public-private transfers of employees
in the United States; Indianapolis Wastewater and Collection System,
Milwaukee Metropolitan Sewerage District, Gary Sanitary District,
Atlanta Water Supply System and Indianapolis Water. Request for
Proposal Analysis, Due Diligence, Proposal Development, Employee
Transition Management, Benefits and Compensation Analysis,
Mobilization, Labor Contract Negotiations, Outplacement Management,
Labor-Management Relations, On-Site Human Resource Management, Employee
Training and Management Development Program design and facilitation,
Community and Client Relations.
Successfully transitioned more than 2,500 municipal employees into
private sector employment, including labor contract negotiation.
Complete organizational restructuring from private sector operations to
private sector standards. Overall generation of nearly $100 million
dollars in annual saving, Achieved an average of 30% cost savings
through the implementation of Business Process Analysis, Activity Based
Costing, Benchmarking, Process Improvement Plans, Metrics, Balanced
Scorecards and Project Management techniques.
UNITED WATER SERVICES, INC. - SUEZ INTERNATIONAL
Vice President of Human Resources: (promoted from Director in 1995)
Directed human resource management activities within the organization
to maximize the strategic use of human capital and maintain functions
such as employee compensation, recruitment, personnel policies, and
regulatory compliance. Responsible for all labor relations activities.
Formulated policies and business strategies for the overall direction
of the organization. Staff management providing services for 1,800
employees with a budget of $750,000.
Reduced grievances by 90 percent and work related accidents by 80%.
Participation in more than fifty acquisition, marketing and proposal
development efforts; including completion of full-scale labor,
compensation and benefits analysis for each. Team leader for the
development of Human Resources Standard Operating Procedures, Skill
Based Training and Incentive Team-Based Pay Programs.
CITY OF INDIANAPOLIS - MAYOR'S OFFICE
June 1990-February 1994
Director of Personnel: Instrumental in the competitive bidding process
for the City of Indianapolis, resulting in $48 millions dollars in
annual savings and a 40% reduction in the non-public safety workforce.
Lead Labor Relations negotiator. Designed a complete organizational
restructuring. Formulated policies and provided overall direction of
municipal government activities. Directed and coordinated operational
activities at the highest level of management with the help of
subordinate managers. Implemented employee adjustment and transition
programs. Staff management with an annual budget of $2.4 million
servicing just over 5,600 employees.
EDUCATION
-Bachelor of Science - Business Management, Human Resources Concentration - Indiana State University - May 1987
-Senior Certified Human Resource Professional (SPHR), Society for Human Resource Management (SHRM)
-Certified Associate in Project Management (CAPM), Project Management Institute (PMI)
-Certified Personnel Consultant (CPC), National Association of Personnel Services (NAPS)
-Stanley K. Lacy Executive Leadership Program, Indianapolis Chamber of Commerce
-Additional Training: Extraordinary Leaders and Unleashing Executive Talent, FrontLine
Leadership, Project Management. Six (6 ) Sigma, DMAIC, Total Quality Management (TQM),
Strategic Planning, Goal Setting, Return on Investment (ROI)
Willing to Relocate and/or Travel Extensively
Additional Information Available Upon Request