Marion McLeod
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234
 
Summary of Qualifications
 
Over twenty years of Human Resources, Training, Employment, Marketing, Customer Services, Sales, Purchasing and Consulting experience. Leader with track record of increasing operational efficiency, sales and branch/company profitability. Supervisory experience resulting in highly trained and effective staff members. Demonstrated ability to communicate with all levels of organizations, to lead, and to motivate. Problem-solver and decision-maker with communication, presentation, interpersonal and organizational abilities. Skilled in public speaking, written communication, program planning/implementation, administration, negotiation, budget and cost control.
 
Selected Achievements
 
•Consistent success in developing career programs for individuals (new graduates to senior executives in most career disciplines) wishing to achieve career movement and advancement.
•Respected authority and speaker. Featured as expert commentator on National Public Radio's "It's Your Business" on WFPL-FM to discuss issues related to job market. Guest speaker for professional groups including American Society for Industrial Security, University of Louisville, Kentucky State University, Bellarmine University Jefferson County School System and Fort Knox to discuss career development.
•Selected for prestigious Goals for Greater Louisville's Education Committee, which addressed regional training and educational needs and identified opportunities and solutions for public and private sectors.
•Author of "'I'm too old' shouldn't be an excuse when job hunting," "Go for what you're worth when accepting a new job," "Use a direct mail campaign to find your next job" and others appearing in Business First, Greater Louisville's weekly business newspaper. Also authored "Overcoming the Mid-life Crisis."
•Presented with "Award for Excellence" and "Consultant of the Quarter" by R.L. Stevens & Associates.
 
Career Highlights
 
R. L. STEVENS & ASSOCIATES, INC., Louisville, Kentucky
Regional Director and Corporate Executive Committee Appointee, 1989 - Present
Provided management oversight for four branch offices. Established career search programs designed to meet each client's special needs. Developed professional assistance in objectively appraising client's career status and in establishing and achieving realistic career goals. Ensured individual possesses well-planned, thorough and effective personal promotion directed toward securing meaningful and rewarding career objectives commensurate with abilities and potential. Developed and presented executive seminars. Provided input for corporate level decisions.

• As corporate manager, ensure branch goals are met. Develop budgets. Hire, train and develop staff to provide greatest assistance to clients. Enhance company's positive image through public speaking and maintenance of professional and social relationships with community business leaders and institutions. Commended by company president as being "solid as a rock, dependable, caring, dedicated and patient."

• Previously, as Marketing Director, created and developed marketing programs at branch and regional levels. Programs were designed to attract greatest number of potential clients and to establish and implement successful client career campaigns.
 
R. L. STEVENS & ASSOCIATES, INC., Louisville, Kentucky
Sales Consultant, 1985 - 1986
Met with prospects to determine career needs and whether individuals possessed capability to complete successful campaigns under R. L. Stevens & Associates guidance. Consistent success led to promotion to Marketing Director and subsequently to Regional Director.
 
HARTFORD STEAM BOILER INSPECTION & INSURANCE CO, Chicago, Illinois
Manager - Customer Services and Special Agent (Outside Sales)
Managed Inside Sales staff in implementing programs for attending to customer needs in a timely and efficient manner. Developed campaign for concentrating on smaller accounts resulting in improved renewal rate of over 9% in six months. Surveyed commercial risks for energy-related insurance exposures, developed effective programs of coverage and closed sales.
 
CHEMETRON CORPORATION, Louisville, Kentucky
Purchasing Agent and Expediter
Ensured timely and cost-effective purchases of Maintenance, Repair and Operations supplies and materials totaling in excess of $3,000,000 per year. Established and coordinated programs for maintaining desired scheduling of raw materials. Improved vendor relations.
 
Education
 
University of Kentucky
M.B.A., Business Administration
 
Bellarmine College
B.A., History
 
Military Service
 
U.S. AIR FORCE
Avionics Specialist
Honorable Discharge, Rank of Sergeant